Shipping Policy

Shipping Policy

we strive to provide a seamless and convenient shopping experience for our valued customers. We are pleased to offer the following shipping options and policies:


Shipping Destinations

We currently ship nationwide to the United States. Please note that some remote areas may have limited or no delivery coverage. If you have any concerns about shipping to your location, please feel free to contact our customer support team.


Shipping Methods and Timelines

We offer a range of shipping methods to cater to your needs. The available options and estimated delivery times will be displayed during the checkout process. Please note that delivery times may vary depending on the destination and any unforeseen circumstances that may arise.


Order Processing Time

We strive to process and ship your orders as quickly as possible. Typically, orders are processed within 1-3 business days. Please note that order processing may take slightly longer during peak seasons or promotional periods.


Shipping Charges

Shipping charges are calculated based on various factors, including the destination, package weight, and shipping method chosen. The applicable shipping charges will be displayed at checkout. We occasionally offer free shipping promotions, so be sure to check our website or subscribe to our newsletter for updates on any ongoing promotions.


Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking number. You can track the progress of your shipment by visiting the designated carrier's website and entering your tracking number. Please allow a few hours for the tracking information to be updated after receiving the confirmation email.


Order Status and Support

If you have any questions or concerns regarding your order, shipment, or tracking information, please don't hesitate to reach out to our dedicated customer support team. We are here to assist you and provide timely updates on your order status.


We appreciate your trust in Heypappy and we are committed to delivering your products in a timely and secure manner. Please feel free to contact us if you have any further questions or require assistance.